PRIVACY POLICY

Our Privacy Policy Statement will give you all of the information that you need to know about how CSG Financial Solutions uses and protects all of your personal data, which you disclose on the website.

CSG Financial Solutions respects the right for your information to remain private. We will always process any personal data and information as part of privacy laws legislation. This means that any information you provide will run into alignment with this Privacy Policy.

You need to ensure that you read this privacy policy very carefully. When you continue to use this website you are agreeing to the terms and conditions of this policy. 

Please note that there may be amendments made to this policy so it will be best to read it again every so often. We do have the right to amend our privacy policy at any time.

INFORMATION WE COLLECT

CSG Financial Solutions may collect the following information:

• Job title, email address, contact numbers and name

• Postcode, preferences and interests 

• Relevant offers or customer survey information

WHAT WE DO WITH THE INFORMATION WE GATHER

The information that we collect allows us to accommodate your individual needs and help you with any future correspondence. Some of the reasons are inclusive of but not limited to:

• Record keeping for internal purposes

• To help tailor our services and/or products

• To collate emails so that our marketing team can contact you with any special promotions and offer that we think will be of interest to you

• We may need to contact our customers occasionally for marketing reasons

• So that we can make contact to you via phone, email, text or fax

• To help improve our services and website in accordance to our customers likes and dislikes

• To source the financial arrangements suited to your needs via our panel of lenders

SECURITY OF YOUR INFORMATION

We take our customers safety and privacy very seriously. We ensure that all collected personal data is kept secure by using electronic programs alongside a strict managerial process to eliminate any security risks. 

HOW WE USE COOKIES

We use cookies (files which are sent by us to your computers hard drive or other access device) as part of our website. Many of these improve the functionality of our website and allow us to review web traffic.

When cookies are installed on a website, the information that you see can be customised to suit your requirements. You will see your likes appear due to the program remembering the information you initially shared.

The information derived from our use of cookies will be aggregated to provide statistical data about the usage of our website. We do not use any personal data that is collected from cookies or any IP address uses that will allow us to identify individual site users.

A cookie does not allow us access to your device or any data that you have not disclosed to us. 

LINKS TO EXTERNAL WEBSITES

There are parts of our website that may include links to external websites that may be of interest to our customers. When you have click on any links contained in our website you will de redirected and from that point and we are not responsible for any data that you may share or see on that website. 

We do not have any decisions or have any say over other websites and a visit to an external website is not covered by our privacy policy.

We advise that you look at all of the privacy policies for each website that you visit.

CONTROLLING PERSONAL INFORMATION

Controlling the amount of personal data that you divulge to us in the following ways:

• Always look for the box next to where you submit information and tick it if you do not wish to be contacted by us or any affiliated companies for market research. This will prevent you from receiving any emails or newsletters.

• Shared your details with us in the past but now want to stop any correspondence, write or email us and we can take you off of our database.

• There is no risk of your details being shared with other parties unless otherwise stated, as we do not sell or share customer information to third party companies. Unless we are required to do so legally.

• We may, however, share information with third party companies for their own marketing purposes, which may happen if you click the box where you enter your details.

Under the 1998 data protection act, you can ask to see any personal details that we have for you on file, which you can request by writing to the following address. Please note that there will be a small charge for sending you this information.

You can write to the following address – Unit 1, Transfer Bridge Industrial Estate, Swindon, SN1 2EL.

If you are concerned the information that we hold is incorrect, you can write to us as soon as possible so that we can investigate promptly.